- Post Publish: 2023-08-10
- Categories: Industry news
- Updated:
- Posts by Mina Xiao
The Benefits of Using Restaurant Ordering Tablets
Mina Xiao
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A tablet can be an amazingly powerful tool that significantly improves the flow of your restaurant. For years, it has been common for small businesses, to use a tablet when making sales on location. However, tablets can now meet all types of restaurant management needs.
What are Restaurant ordering tablets?
A restaurant ordering tablet is a system that allows customers to see menus, place orders, and make payments through the use of their own devices, using a tabletop kiosk, or a server using an Android tablet.
The value of ordering tablets is providing a better customer experience while increasing the speed of service and faster table turns.
There are several forms of Ordering Tablet where the ordering method has the same result. All orders go from a digital device and directly to the kitchen.
Benefit Of Using Restaurant ordering tablets
1. Efficiency and inclusivity
Most sit-down restaurants require a server to deliver the menus and then come back and take the order. They may need to make a few passes before the customer is ready to order. After deciding what to order, the customer often has to wait a few minutes before the server comes back.
Allowing customers to order at their convenience improves their experience, and it also increases efficiency and accuracy. The servers are busy and sometimes make mistakes when taking orders. If the customers order themselves, errors are less likely.
Capacitive android tablet are also a great addition to dining experiences for those with anxiety, disabilities, and language barriers. It gives them the chance to order at their own pace, order their food without worrying about miscommunication with the waitstaff, and pay when they feel comfortable.
2. Unique customer experience
A tablet might not create a unique customer experience in itself, but what you do with it certainly can. An interactive and informative menu allows you to showcase your brand’s personality and provide more information.
Do you have a superstar ingredient? Do you grow your own produce? Tablets allow you to share these facts. You can also offer conversation-starters for the table or games that customers can play together.
3. Cross-selling and upselling
Smart Tablet PC allows for automatic cross-selling and upselling, instead of servers having to make the suggestions.
It’s easy to add upgrade options to menu items, offer specialty drinks, and display your signature desserts after customers finish their meals. You can provide customers with drink and meal pairings, such as which wine goes best with a particular meal, or you can show which appetizers are most popular amongst diners.
4. Improve efficiency and accuracy
Restaurant ordering tablets can help improve efficiency and accuracy in the kitchen. When customers place their orders using a tablet PC, the orders are sent directly to the kitchen, eliminating the need for a waiter or waitress to manually enter the order.
This reduces the likelihood of errors or miscommunication between the front-of-house staff and the kitchen staff. It also means that the kitchen staff can start preparing the order as soon as it is received, which can speed up the overall process of getting food to the table.
5. Bust Up Long Lines
With a traditional wired-in POS, you’re restricted to taking orders at the front counter. But by switching to a tablet PC option, you can process orders from anywhere in the restaurant. So if the line is looking a bit long, simply break out the tablet and start line-busting. This gets orders into the kitchen much faster, significantly cutting down on customer wait times and improving your ability to handle sudden rushes of customers.
6. Reduced labor costs
Customers ordering and paying from tablets PC cut down on labor costs. Servers no longer have to take orders or pick up the check and run a credit card themselves. Over time, this can add up to significant increases in efficiency and reductions in labor costs. Servers and cashiers can handle more diners without being overwhelmed.
In addition, restaurants can cut down on costs for menu printing if tablets PC are used for ordering. This way, when new items need to be added to menus or items have to be removed, the restaurant doesn’t have to pay for another batch of menus. They can simply update the menu on the software for no extra cost.
In conclusion
Restaurant ordering tablets offer numerous benefits to both customers and restaurant owners. They provide convenience, improve efficiency and accuracy, and can even help increase revenue. As this technology continues to evolve, it is likely that we will see more and more restaurants adopting the use of ordering tablets.
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